Answering question software

Start your 30 day free trial today! Start Your Free Trial. We use cookies to understand how you use our site and to improve your experience. By continuing to use our site, you accept our use of cookies. See Privacy Policy and Terms of Use. Giving shoppers access to this information at the point of purchase can — and will — impact whether or not they convert. Learn how to leverage this software to increase conversion, generate more insights and bring more traffic to your product pages.

Question and answer technology allows your shoppers to find answers to the questions that stand in the way of them making a purchase. The way our friends at Skechers describe it is simple.

The good news is, search engines prize fresh, relevant content. You can take this opportunity to add more detailed product descriptions on your site, to reduce the amount of questions being submitted.

Good news — customer questions can be answered by a number of different people. In fact, using multiple answer sources will help alleviate some of the burden on your customer service representatives. Leverage internal subject matter experts and previous buyers, or gain access to the PowerReviews on-demand answer community.

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